General Information

Listed below are links to community resources that may help during the COVID-19 outbreak. The list is updated as frequently as possible, but some information may have changed more quickly than we can make the revisions. If you know of any community resources not included in this list, please email mbauer@captaincares.org.

Please note CAPTAIN CHS is not providing endorsements for the private resources listed, but list those in an effort to connect community members with as many sources of support as possible.

General Resources

  • A free hotline for consumers (1-888-364-3065) where health department experts will be available to answer questions about the virus. A dedicated website is also available as a resources.

  • Bias Incidents Hotline

    Attorney General announces hotline for bias incidents. Attorney General Letitia James’ office launched a hotline on Monday for New Yorkers to reported hate crimes and bias-based incidents related to the COVID-19 outbreak. Anyone experiencing hate crimes and bias incidences can report them by emailing the Attorney General’s Civil Rights Bureau at civil.rights@ag.ny.gov, or calling 1-800-771-7755.

  • 211 offers information on services including food, shelter, domestic safety, childcare, eldercare, substance abuse treatment, mental health services, employment and job training, volunteer opportunities and much more. Open 24 hours a day, 7 days a week in over 200 languages.

  • You can complete your Census online without a face-to-face interview. Visit the site to see how.

  • The World Health Organization provides information for the public on Coronavirus, COVID-19, including how to protect yourself, Q&A on the virus, and easy-to-navigate factual resources.

  • Governor Andrew M. Cuomo announced a new directive by the State Department of Financial Services requiring New York health insurers to waive cost sharing associated with testing for novel coronavirus including emergency room, urgent care and office visits. The Governor also announced New Yorkers receiving Medicaid coverage will not be expected to pay a co-pay for any testing related to COVID-19.

  • As you are most likely aware, the IRS will begin issuing Economic Impact Payments, commonly referred to as stimulus checks, to eligible individuals starting the week of April 13. The checks will be issued based on a taxpayer's most recently filed tax return for either 2018 or 2019. Filers who already filed a tax return, receive Social Security retirement, or Social Security Disability Insurance payments, or receive Railroad Retirement benefits do not have to take any action and will receive their Economic Impact Payment automatically. For those who are not required to file a tax return or meet certain other circumstances, the IRS has released a short online form to be filled out in order to claim the EIP. Visit for more information.

  • Visit here for information from Fulton County on their recommendations, response, and resources available.

  • Visit for an update on Montgomery County's response to COVID-19.

  • The World Health Organization (WHO) has some great information on their myth-busting site.

  • Information on the New York State PAUSE Act, including provisions for business closures, rules for seniors and social distancing, and more.

  • We're providing a link to the daily updates from Governor Andrew Cuomo to keep our community members as informed as possible about new rules, changes, and urgent information related to the COVID-19 outbreak.

  • Saratoga County residents can enroll in the County’s CodeRED emergency notification system to receive updates from the county’s Emergency Management Team - a free service.

  • Quickly find the most updated information on local health and safety recommendations for Saratoga County here.

  • Great information from John Hopkins University on social distancing.

  • The Times Union is offering free online coverage of Coronavirus. There is no paywall.