Mental and Physical Health Resources

Listed below are links to community resources that may help during the COVID-19 outbreak. The list is updated as frequently as possible, but some information may have changed more quickly than we can make the revisions. If you know of any community resources not included in this list, please email mbauer@captaincares.org.

Please note CAPTAIN CHS is not providing endorsements for the private resources listed, but list those in an effort to connect community members with as many sources of support as possible.

Resource List

  • The Asthma and Allergy Foundation of America (AAFA) has provided excellent resources on their blog about managing allergies and asthma right now.

  • 211 offers information on services including food, shelter, domestic safety, childcare, eldercare, substance abuse treatment, mental health services, employment and job training, volunteer opportunities and much more. Open 24 hours a day, 7 days a week in over 200 languages.

  • During a novel coronavirus conference call briefing, Governor Andrew M. Cuomo announced the State Department of Financial Services will require insurance companies to waive co-pays for telehealth visits. This action will encourage New Yorkers to seek medical attention from their homes rather than visit a hospital or doctor's office — ultimately reducing strain on the healthcare system and preventing further spread of the virus.

  • Governor Andrew M. Cuomo announced a new directive by the State Department of Financial Services requiring New York health insurers to waive cost sharing associated with testing for novel coronavirus including emergency room, urgent care and office visits. The Governor also announced New Yorkers receiving Medicaid coverage will not be expected to pay a co-pay for any testing related to COVID-19.

  • The Disaster Distress Helpline, 1-800-985-5990, is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.

  • For the hotline number of your local domestic violence program, call the New York State Domestic and Sexual Violence Hotline at 1-800-942-6906

  • Wellspring is expanding its efforts to support survivors of relationship and sexual abuse by offering an internet based chat hotline, effective Monday, March 16, 2020. As with all their services, including their 24-hour telephone hotline (518-584-8188), the chat service is available to people who are currently experiencing harm related to domestic violence and/or sexual assault AND for the friends, family members, and loved ones of people who are victims of domestic violence and/or sexual assault. It is an opportunity for people to get information about their rights and options related to domestic violence or sexual assault. A link to the chat service can be found on their website (www.wellspringcares.org) - found close to our hotline number at the top of every page. Clicking on that link will take the user to another website. Once the user types a message to Wellspring, an advocate will be able to begin the conversation.

  • Governor Cuomo Announces Three-Way Agreement with Legislature on Paid Sick Leave Bill to Provide Immediate Assistance for New Yorkers Impacted By COVID-19. Visit for more information.

  • The Emotional Support Line provides free and confidential support, helping callers experiencing increased anxiety due to the coronavirus emergency. The Help Line is staffed by volunteers, including mental health professionals, who have received training in crisis counseling: 1-844-863-9314.

  • The Family Counseling Center is offering a free of charge call-in service to any individual wishing to speak to a mental health professional. This non-crisis "warm-line" will be staffed by trained Family Peer Advocates, ready to assist in a variety of ways. Please do not hesitate to reach out, we are all in this together! 1-518-725-4310 extension 333.

  • As we all continue to be vigilant in hand-washing, here are some great tips for those with eczema.

  • Enjoy free resources from Headspace, specifically for New Yorkers. Visit for access.

  • The New York State Health Insurance Exchange is open through May 15th to enroll. Visit for more details.

  • The US Surgeon General provides step-by-step instructions on making a cloth face mask.

  • Social distancing and quarantine may come with concerns for individuals, families, and communities. View SAMHSA’s "Tips For Social Distancing, Quarantine, And Isolation During An Infectious Disease Outbreak" for use during this time.

  • The Capital District YMCA is offering a series of videos to keep you fit while at home - all for free on their Facebook page! For seniors, adults, and even kids

  • With schools, offices, restaurants, and gyms closed, people are spending most of their time at home and it's important to reiterate the importance of physical activity and exercise. Here's a great list of links and ideas to help stay active.

  • Due to the COVID-19 outbreak, many in-person recovery meetings across the nation are being cancelled and moved to an online format. It is imperative that the recovery community still has a connection to support groups in these uncertain times. Visit for a list of some of the online recovery resources and meetings that a volunteer group pulled together. Please note we have not verified the links.

  • How to cope with COVID related stress and anxiety.

  • CNet gives advice on how to properly clean one of your most used devices - your phone.

  • Northern Rivers is a family of human services agencies providing help and hope to those who struggle with abuse, neglect, trauma, mental health challenges, educational difficulties, career training and employment, and service navigation through an innovative continuum of home-, clinic-, school,- community- based, vocational rehabilitative, supported employment, and senior-supporting programs that provide person-centered, trauma-informed innovative solutions to ensure clients live their best lives. Click on the above link to learn more about their mobile crisis response services.

  • Northern Rivers has expanded their hours for mobile crisis services. They offer telephone support for children, families, and adults experiencing emotional and/or behavioral crisis and for professionals working with these individuals. For immediate crisis services call 518.292.5499.